On the Go - JFSSD
Moving Forward Together

On the Go

Transportation Solutions for Older Adults

Stay connected to the people and places you love most.

When you make the tough decision to turn in your keys, our dedicated team of volunteers show up to drive you where you need to go – whether to the doctor, the grocery store, or lunch with friends. More than a ride, On the Go is about fueling the sense of connection, independence, and mobility that defines aging well.

Enroll to become a rider: (858) 637-3210
Request a ride: (858) 637-7320

Become a Volunteer Driver
Looking for caring people like you

“My love and appreciation for what On the Go does for me is endless. My whole life has changed. To get to my doctors’ appointments on time, to get out and see people, to see the trees and the city. Just riding in the car— it is like a breath of fresh air.”

FLEXIBLE OPTIONS FOR INDIVIDUALS AND GROUPS

For Adults 60+

Rides & Smiles

Individual rides to medical and personal appointments, social activities, errands, or wherever you need to go. Riders receive up to 8 rides a month—exceptions for non-emergency medical rides may be available. Rides & Smiles is the largest volunteer transportation program in San Diego. Rides must be reserved at least 7 days in advance.

Eligible Zip Codes
Rides & Smiles® transportation services are available to older adults age 60+ who reside in the following areas:

91941, 91942, 91945, 91977, 92007, 92014, 92019, 92020, 92021, 92024, 92025*, 92026, 92029, 92037, 92040, 92064, 92067, 92071, 92075, 92091, 92102, 92103, 92104, 92105, 92106, 92107, 92108, 92109, 92110, 92111, 92114, 92115, 92116, 92117, 92119, 92120, 92121, 92122, 92123, 92124, 92126, 92127, 92128, 92129, 92130, 92131, 92139
*West of San Pasqual/Highland Valley Road

Navigator

On-demand transportation anywhere in San Diego County using car-sharing services like Uber and Lyft. We monitor the ride in real time, making sure everything goes smoothly from pickup to drop-off. Perfect when you need a ride, but don’t have the 7-day advance notice needed for Rides & Smiles. We can schedule a ride with as little as 30 minutes’ notice!

  • 8:00am – 4:00pm, Monday – Friday
  • Riders must be 60 or older and be registered with On the Go
  • Pricing includes the cost of the ride, plus a $6.00 service fee
  • Credit card required
  • 30-minute minimum advance notice required

Shuttle Service & Group Shuttles

Shuttle service to JFS’s Balboa Avenue Older Adult Center is available.

If you’re an organization serving older adults ages 60+, Community Partner Shuttles can provide your group of 10 or more with transportation to and from your next adventure. Enjoy the ease of friendly, affordable, dependable transportation. Ready to go? Contact us at (858) 637-7320. Create your own group adventure. 
Choose a meeting point. Choose a destination. On the Go will get you there and back.

  • Available 7:00am – 7:00pm, Monday – Friday
  • Limited to destination 25 miles away; 4-hour trip maximum
  • 10 person minimum
  • Limited availability

Eligible Zip Codes
Start your trip from anywhere within these zip codes.

91941, 91942, 91945, 91977, 92007, 92014, 92019, 92020, 92021, 92024, 92025*, 92026, 92029, 92037, 92040, 92064, 92067, 92071, 92075, 92091, 92102, 92103, 92104, 92105, 92106, 92107, 92108, 92109, 92110, 92111, 92114, 92115, 92116, 92117, 92119, 92120, 92121, 92122, 92123, 92124, 92126, 92127, 92128, 92129, 92130, 92131, 92139
*West of San Pasqual/Highland Valley Road

ELIGIBILITY

On the Go transportation services are available to individuals 60 years and older residing in San Diego County. Existing transportation must be inadequate or unavailable.

San Diego County Senior Transportation Program

Operated by On the Go at CARS

Free Service for Adults 60+ if they meet income criteria

People aged 60+ can schedule free rides through the San Diego County Senior Transportation Program.

To qualify:

  • Riders must be at least 60 years of age and be able to get in and out of car by themselves.
  • Your household income is at or below the San Diego County Area Median Income.
    Household Size San Diego County Area Median Income
    1-person $84,900
    2-person $97,000
    3-person $109,150
    4-person $121,250
  • Live in one of the following areas:
    • Zip Codes: 91901, 91915, 91948, 91980, 92058, 92083, 92110, 92173, 91905, 91917, 91950, 92004, 92060, 92084, 92113, 92259, 91906, 91934, 91962, 92020, 92066, 92086, 92114, 92536, 91910, 91935, 91963, 92027, 92070, 92102, 92139, 92672, 91911, 91945, 91977, 92055, 92081, 92105, 92154
      OR
    • Live in a 0-50% quartile on the California Healthy Places Index in San Diego County (blue area on the map). To check, click here or call us at (855) 638-2279.

Other program rules and restrictions apply.

For more information, call (855) 638-2279. To enroll online, visit the CARS website.

NOTE: On the Go is a program of Charitable Adult Rides and Services (CARS). All of the On the Go transportation programs are operated by JFS except for the San Diego County Senior Transportation Program, which is operated directly by CARS.

BOOK A RIDE WITH ON THE GO

Let’s schedule a ride together! We’re here to answer your questions and help you get started.

If you are already an On the Go rider call (858) 637-7320 to request a ride.

On the Go is a program of Charitable Adult Rides & Services (CARS), operated by JFS. Established in 2003 to help fund the programs and services of JFS, CARS soon began helping other nonprofits raise extra funds. Today, CARS is a respected leader in the car donation industry, providing additional revenue to more than 2,500 nonprofits nationwide.

MOVING FORWARD TOGETHER

These services are provided with the help of our local partners.

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